Plannit

Caroline Pelletier

Create a Stripe account to receive payments faster and without having to disturb your customers. Plannit Pay is your solution!

How to change the frequency of transfers (Payouts) from your Stripe account to your bank account

How to reconcile Stripe deposits and check if they have been deposited into your bank account

Your Stripe account balance is not sufficient to refund a customer. See how to increase your balance.

A customer made a payment stoppage to his credit card company for an invoice paid with Plannit online payment

When connected with Stripe, depending on the payment method chosen by your customer, you can review the deposit timelines.

You may need an external person to have access to your Stripe account: Accountant, Plannit, etc. to help you.

Your customers' pre-authorized payments are rejected in Stripe

What to do if your customer's direct debit in Stripe has been refused

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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