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Start a route on desktop and mobile app
Start a route on desktop and mobile app

Your optimized route can be started by the person planning the Jobs or by the employee on the field

Stella Marques avatar
Written by Stella Marques
Updated over a year ago

In this article you will learn how to start and operate a route on

How to start a route on desktop

📘 Steps to follow

  1. Click on the route you'd like to start

  2. On the Actions button, select Start

  3. Fill in the information in the partial window

    • change the block of hours

    • add or modify the resource

    Note: added resources will be those whose route is displayed in the My Day tab on their mobile application.

  4. Save

  5. The route will be displayed by tile for each address, enabling you to perform several other tasks, such as sending a message to the customer, opening the visit to access the work order, etc.


🎥 Follow the instructions in a short video

How to start a route on the mobile application

📘 Steps to follow

  1. Click on Routes in the top right-hand menu (3 small lines)

  2. Select the route you'd like to start

  3. On the Actions button, click Start

  4. In the partial window

    • change the block of hours

    • add or modify the resource

  5. Save

  6. The route will be displayed as a tile by address

  7. You can perform a number of other tasks using the Actions button


🎥 Follow the instructions in a short video

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