Go to your Stripe account settings
Click on “Business” and make any necessary changes so that the information matches what is listed in the Quebec Business Registry (REQ)
Fill out the following tabs:
Account details:
Make sure the information is still correct.
Business details:
Company details:
Click “Edit” and enter the information:
NEQ Number
QST Number
etc
Public details:
Click “Edit” and enter the information that needs to be corrected
The “Statement descriptor” is the name you want to appear on the credit card statement of your customer who uses online payment to pay their bill.
Management and ownership:
Ensure that the individuals listed here match those in the REQ registration (directors)
External payout Account (bank account number where payouts will be made) and transfer frequency (keep set to “Automatic Daily”)
Bank accounts: If the bank account is different, delete the displayed account and enter the information for the new bank account to which you want transfers to be made daily.
Payout schedule: Always select automatic daily payout
Minimum balance: You can set a minimum balance that must remain in your Stripe account
Once these changes have been made:
You will most likely see a message from Stripe in your account asking you to submit, via a link, the legal documents supporting these changes. This is simply to verify that your business is legitimate.
Documents to submit:
The colour PDF version of your company’s REQ, which can be found online at https://www.quebec.ca/en/businesses-and-self-employed-workers/find-information-about-enterprise/search-enterprise-register/find-an-enterprise
If there has been a change in directors, you may need to submit a color photo of the new director’s driver’s license.