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Configuring QuickBooks online integration with Plannit
Configuring QuickBooks online integration with Plannit

Synchronize your sales and payment transactions in real time with Plannit and QuickBooks online integration

Caroline Pelletier avatar
Written by Caroline Pelletier
Updated over a month ago

💡 Do you know how Plannit integration with QuickBooks online works?

Before setting up your QuickBooks online, you need to know what your current situation is: are you already using Plannit in your day-to-day operations or are you planning to start soon?

Choose from the following 2 scenarios:

📘 QuickBooks integration at startup with Plannit

Preparatory steps for QuickBooks integration

  • Create and/or validate your list of products and services in QuickBooks, making sure to identify the unit of measure and price for each item.

  • If you create categories or sub-categories of products and services in QuickBooks, make sure you don't use the same name for a category as for a product.

  • Offers grouped together in QuickBooks cannot be integrated into Plannit. You will therefore need to “unbundle” your groups, i.e. create individual items for each item included in your groups, for the integration to work.

  • Make sure that each item is associated with an income account in QuickBooks.

Here's how to add products and services in QuickBooks before importing them into Plannit. To see the QuickBooks guide, click here.

Configuring QuickBooks integration

⚠️ Important

Before integrating, make sure you have added your tax groups in Plannit invoice settings.

To learn more about how to create your tax group, please refer to Manage invoice settings in the Invoice settings section.

🔸 Step 1 - Connection

  • Log in to your QuickBooks online account on your computer

  • In another tab, log in to your Plannit account

  • In Plannit Settings, click on Accounting

  • Under Connect an accounting system, select QuickBooks using the arrow, then click the Connect button.

  • If you were not previously connected to QuickBooks, a login window appears. Enter your login details and log in.

  • Select the company you wish to integrate, i.e. ABC Company, and click Next

  • After a certain delay, you will be redirected to Plannit.

🔸 Step 2 - Configuration

  • In Plannit Settings, click on Accounting

  • Using the small arrows, select the corresponding default tax in QuickBooks that applies to taxable items and then for non-taxable items.

  • Select here a QuickBooks product and services item to be used by default in the event that a Plannit product and services item is not linked to the QuickBooks one (e.g. Other Income).

  • Select the company bank account here so that all deposits appear in this account in the QuickBooks General Ledger.

Am I set up correctly?

Once all the QuickBooks connections have been completed, you will be presented with new options allowing you to import all your Contacts and Products and services from QuickBooks Online to Plannit.

🔸 Step 3 - Importing your QuickBooks contacts

  • In Plannit Settings, click on Accounting

  • You can now start importing your Contacts (customer list).

  • Check that the import was successful, as follows:

    • Click on the Contacts tab in Plannit: you should find a list of all your registered QuickBooks contacts.

🔸 Step 4 - Import your QuickBooks Products and services

  • In Plannit Settings, click on Accounting

  • Select here a QuickBooks product and services item (e.g. Other) to be used by default in the event that a Plannit product and services item is not linked to the QuickBooks one.


  • Check that the import has been completed as follows:

    • Click on Settings then Products & Services: you should find your products and services catalog with QuickBooks registered prices.

    • Click on an item to make sure that if the service is taxable, the taxes are displayed and that the service is linked to an item in QuickBooks.

📘 QuickBooks integration after you've started operating in Plannit

⚠️ Important

Invoices that were created before integrating with QuickBooks Online will not be able to transfer into QuickBooks.

For more information, please contact us via the Help Center by starting a new conversation (here's how to contact us)

Preparatory steps for QuickBooks integration

  • Create and/or validate your list of products and services in QuickBooks, making sure to identify the unit of measure and price for each item.

  • If you create categories or sub-categories of products and services in QuickBooks, make sure you don't use the same name for a category as for a product.

  • Offers grouped together in QuickBooks cannot be integrated into Plannit. You will therefore need to “unbundle” your groups, i.e. create individual items for each item included in your groups, for the integration to work.

  • Make sure that each item is associated with an income account in QuickBooks.

Here's how to add products and services in QuickBooks before importing them into Plannit. To see the QuickBooks guide, click here.

Configuring QuickBooks integration

⚠️ Important

Before integrating, make sure you have added your tax groups in Plannit invoice settings.

To learn more about how to create your tax group, please refer to Manage invoice settings in the Invoice settings section.

🔸 Step 1 - Connection

  • Log in to your QuickBooks online account on your computer

  • In another tab, log in to your Plannit account

  • In Plannit Settings, click on Accounting

  • Under Connect an accounting system, select QuickBooks using the arrow, then click the Connect button.

  • If you were not previously connected to QuickBooks, a login window appears. Enter your login details and log in.

  • Select the company you wish to integrate, i.e. ABC Company, and click Next

  • After a certain delay, you will be redirected to Plannit.

🔸 Step 2 - Configuration

  • In Plannit Settings, click on Accounting

  • Using the small arrows, select the corresponding default tax in QuickBooks that applies to taxable items and then for non-taxable items.

  • Select here a QuickBooks product and services item to be used by default in the event that a Plannit product and services item is not linked to the QuickBooks one (e.g. Other Income).

  • Select the company bank account here so that all deposits appear in this account in the QuickBooks General Ledger.

Suis-je bien configuré?

Une fois que toutes les correspondances avec QuickBooks auront été complétées, de nouvelles options s'afficheront vous permettant d'importer tous vos Contacts et tous vos Produits et services de QuickBooks en ligne à Plannit.

🔸 Step 3 - Import QuickBooks contacts (optional)

⚠️ Important

You can import your QuickBooks contacts into Plannit, however it is important to know that this operation could duplicate some of your contacts for those already existing in Plannit.

You may want to add a label to your existing contacts before importing (e.g. Before importing QuickBooks), which will allow you to identify duplicate contacts more easily once the import is complete.

Your quotes, invoices, visits, etc., already existing in Plannit will be linked to Plannit contacts before importing, you may decide to remove duplicate contacts that were imported from QuickBooks.

  • In Plannit Settings, click on Accounting

  • You can now start importing your Contacts (customer list).

  • Check that the import was successful, as follows:

    • Click on the Contacts tab in Plannit: you should find a list of all your registered QuickBooks contacts.

🔸 Step 4 - Link each Plannit Products and services item to a QuickBooks item

⚠️ Important

Do NOT launch the import of QuickBooks products / services since you already have your list of Plannit Products and Services items given that you were already using Plannit.

  1. In Plannit Settings, click on Products and Services

  2. Associate each item in Plannit with the corresponding item in QuickBooks

  3. Click on the 1st item in the list and scroll down to the bottom of the window in the Item linked to Quickbooks section

  4. Select the QuickBooks item and click Save

  5. Do the same step for all the items in your catalog.

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