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Quickly identify and add the addresses/contacts not assigned to a route
Quickly identify and add the addresses/contacts not assigned to a route

Identify which addresses are not part of a route and quickly add them

Stella Marques avatar
Written by Stella Marques
Updated over a year ago

When dealing with a large volume of addresses in a route, you want to make sure no client is forgotten. Use the Filters on the Routes Planner and assign them to an existant route in just a few steps.

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📙 Step-by-step guide

Step 1 - Identify the addresses/contacts not assigned to a Route

On the Contacts grid

  1. Click on the Display options button

  2. Check the Routes and Labels box in order to display the columns on the grid

  3. Click on the 3 lines next to the Route column and pin it to the left. Do the same to the Labels column

  4. Click on the arrow in the Route column to display all contacts not included in a Route

  5. Assign the label corresponding to the Route to every address/contact that does not have one

Step 2 - Assign addresses/contacts to a Route

On the Routes list

Click on the route to open it

  1. Select Edit in the Actions button

  2. Click on the Filters button of the Planner

  3. Search by

    • label named after route name

    • exclude customers already in a route

    • exclude customers/addresses already in a route, Save

  4. Check all the addresses/contacts you would like to add to the Route

  5. Select Refresh route in the Actions button and Save

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