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Dynamic snow alerts on a route
Dynamic snow alerts on a route

Dynamic snow alerts offer several advantages, particularly in providing real-time communications to your customers.

Stella Marques avatar
Written by Stella Marques
Updated over a week ago

Our team has added a new feature to allow you to send dynamic snow alerts on your recurring Routes.

In this article, you'll see:

➡️ Steps to follow if the route is already created

➡️ Steps to follow when creating a new route

➡️ Send alerts to a contact other than the main contact

📘 Steps to follow

Route has already been created

  1. From the Routes tab, click on the desired route

  2. On the Actions button, select Edit

  3. Click on the Information tab, scroll down and make your choice:

    • Send snow alerts simultaneously to all addresses

    • Send snow alerts in real time to 2, 3, 4 or more addresses in advance

  4. Click on Save

  5. Click on Start

  6. On the Actions button, select Send communications.

Steps to follow when creating a route

  1. From the Routes tab, click on +Route in the top right-hand corner

  2. Click in the information section, scroll down and make your choice:

    • Send snow alerts simultaneously to all addresses

    • Send snow alerts in real time to 2,3,4 or more addresses in advance

  3. Click on Save

  4. Start the route on the Actions button

  5. Still on the Actions button, select Send communications.

Send alerts to a contact other than the main contact

  1. Create the main contact to which you will associate the contacts ie. apartments See: How to create clients / contacts

  2. Create associated contacts ie. apartments in a building

  • Add the address of the apartment in the Name section of the contact form

  • Add e-mail address and mobile number depending on communication preference.

  • Associate the apartment contact with the main contact

3. Open the route

  • Click on the address line and activate or deactivate the sending of alerts to the selected contacts.


🎥 Follow the instructions in a short video

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