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Deleting or setting a user inactive, which is the best option?
Deleting or setting a user inactive, which is the best option?

How to manage your users' (employees') access in Plannit

Stella Marques avatar
Written by Stella Marques
Updated over 4 months ago

Whether to delete or make a user (employees) inactive, depends on the context and your specific needs.

Here’s a breakdown to help you decide which option might be best:

Which Option to Choose?

  • Choose to delete a resource if:

    • You are certain the user will never need to access the system again.

  • Choose to put as resource inactive if:

    • The user is seasonal.

    • The user is on extended leave, on sick leave, etc.

    • You may need to reinstate the user in the future.

    • You're not sure whether you want to permanently remove the user and would like a reversible option.

🔹 Setting a user inactive

Pros:

  • Reversible: You can reactivate the user later if needed

  • Preserve Data: The user's data, history, and contributions remain intact, ensuring continuity in records and operations.

  • Access control: Make inactive prevents access to the system.

Cons:

  • A priori, there are no disadvantages apart from the fact that the user could be reactivated inadvertently or by a voluntary but undesirable action.

How to:

From the Visits grid:

  • Filter a list of visits assigned to the resource you are looking to put inactive

  • Select all visits. On the orange band, remove the resource and then assign the new resource

On the Plannit Settings under Resources

  • Click on the name of the resource and under Status set to Inactive.

🔹 Deleting a user

Pros :

  • Prevent future access: The user will never be able to login or access the system again.

Cons:

  • Irreversible: The operation is irreversible; a new account must be created, and therefore a new entity in the system (in other words, recreating an account does not give the user back access to the old notifications and items in the system associated with the old account).

  • Impact on management: If your current operations are still assigned to the deleted user, some views prevent the display or filtering of deleted users.

How to:

On the Plannit Settings under Resources

  • Click on the trash bin at the end of the line

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