Plannit Pay offers the option to automate payments made by credit cards and bank transfers for all invoices linked to a given contact.
When customers opt for pre-authorized payments, they only enter their payment details when they make the 1st payment on their first invoice. After that, they will receive a notification of upcoming payment by email 24 hours before the due date, and the money will be automatically debited from their account/credit card. This offer them a better experience by eliminating the need to re-enter their payment information each month.
This option offers a better customer experience by avoiding the need to re-enter their payment information each month.
On your side, this will accelerate the payments and eliminate the need for payment reminders and/or collection calls.
How can the client subscribe to pre-authorized payments
From the customer portal
When the client has multiple invoices linked to their file, an "opt-in" box will appear (see image below). Checking the box when they make the first payment will activate the feature for all subsequent payments linked to that quote/contract. The option is available for bank transfer/debits as well as credit card payments as seen below.
From the Plannit application
When you pay an invoice on behalf of your client, the same "opt-in" option is available. Therefore, if the client gives you permission to subscribe upon entering their credit card information at the time of the first payment, it will have the same benefits as described above. All you have to do is activate the toggle (as seen below).
How will I see that a client has opted for this option
When a client has opted for this option, you will see it in the payment calendar of the invoice or invoices. A $ sign icon will appear next to the payment line as per the below:
How can the client cancel the pre-authorized payments
To cancel pre-authorized payments on behalf of your clients, go back to the original quote and click on the Invoices icon:
This will open the list of all invoices related to the quote:
All you will have to do is pen the unpaid invoices from the list, click on each payment line and un-click the toggle:
How can I subscribe to Plannit Pay
To benefit from this feature as well as the time savings and cash flow improvement derived from Plannit pay, all you have to do is go to Settings / Payments and follow the instructions to open your Stripe account, or chat to us in Plannit (Contact us) for help.