If you want to modify the message on your virtual assistant web bot to notify customers about Christmas vacations when they attempt to send requests, you might want to create a message that is informative and sets the right expectations.
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📙 Step-by-step guide
From your account settings:
1- Click on Services
2- Click on each service you wish to make unavailable and activate the Exclude this service via web button.
3- Click on +Service and create a new service in the same category i.e. Snow removal and type the message ex. Please note that we will be closed from Dec. 24 to Jan. 2, 2023. Thank you!
4- Add Service
This message will be displayed for your clients when they attempt to send you a request.
Once you are ready to make services available again, simply uncheck the Exclude this service via web button.