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Frequently Asked Questions about Plannit Phone Integration
Frequently Asked Questions about Plannit Phone Integration
Stella Marques avatar
Written by Stella Marques
Updated over a month ago

Here are the most frequently asked questions about Plannit's telephone integration.

Is there a fee to transfer my phone number to Plannit?

Yes, you will be charged a portability fee for each number transferred. However, these fees are reasonable and affordable. Please ask our team for more informati

Is there a service interruption when I transfer my phone number to Plannit?

Yes, the transfer time between service providers generally takes less than 90 minutes.

Why aren't 1-800 numbers supported by Plannit?

At present, it is not possible to transfer this type of number to Plannit for several reasons:

  • Canadian 1-800 numbers must be transferred to the U.S., which makes the process more complex to implement. It's also important to note that some numbers simply can't be transferred.

  • Plannit numbers are currently used for both telephony and text messaging. It is important to note that the use of 1-800 numbers for text messaging is subject to specific regulations, requires a more complex and time-consuming registration process, and generally has lower message delivery rates than local 10-digit numbers.

I have the Plannit application installed on my smartphone, should it work?

No, the Plannit application installed on your phone does not interact with your calls. You need to implement one of the proposed solutions to benefit from Plannit telephony features.

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